In order to manually set your DNS addresses to 8.8.8.8 and 8.8.4.4 (Google Public DNS). This is very effective for resolving license refresh issues.


This is done on your router and this is different on all brands but the basics are the same

  • See the guide on changing DNS addresses here: The Ultimate Guide to Changing Your DNS Server (howtogeek.com)
  • Note: First try changing the DNS settings on your computer/laptop. If that doesn't work, or if it isn't possible, try to change the DNS settings on your router.
  • Note: Users in China should not change their DNS settings.


WINDOWS PC



MAC OS

Choose WIFI on your network settings and then "advanced"

Choose DNS tab and then Add DNS server addresses on + 


Reboot computer and test if everything works normally.







Save settings and restart the router



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